weisiang80

As a banker myself, I think the judgement is not fair to the Bank.
  c  `$ h) }6 M5 q  b2 Ftvb now,tvbnow,bttvbAlthough we know that customer does not has the intention to let a 3rd party using her cards, but it is also a customer resposible to take a good care on his/her own cards.
$ D( p" ?0 T& E9 ?Each credit card customers should be alert on their own credit card security and not solely depend on the Bank to monitor for them. They must know, Bank do not have sufficient staff to monitor all their customers.

weisiang80

Cheongpeng, I do agree with your statement and also understand where you are coming from (which is the customer point of view).
$ L; e$ t4 Z2 x1 OBut sometime, a small punishment should also be charge to the ocnsumer for their negligence in order to alert them from repeating the mistake again.公仔箱論壇- q0 ~8 n! ]2 a! u% Z" z0 a
And yes, I also agree that the full sum amount should not be charge to the customer (which is against my profession point of view), maybe a minimum of RM 250 which recently hightlighted by BNM should good enough.
1 z7 o! q. K. W4 a( y1 c: t. ]# |But bare in mind that, such clauses will be exploit by those irresponsible credit card users. Thus, it also a double edge swords.
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