Make Sure You Cancel your Credit card before you die

chen_horng

Here's something hilarious to tickle your funny bone. Enjoy!
It's all about money for xxx bank Credit Cards when you die...... This is too funny! It takes all kinds to make the world go round.

This is easy to see happening, customer service being what it is.... My Aunt died this past January.
xxx bank billed her for February and March for their monthly service charge on her credit card, and then added late fees and interest on the monthly charge... the balance had been $0.00... Now it was somewhere around $60.00. I placed the following phone call to xxx bank:
Me: "I am calling to tell you that she died in January."
xxx bank: "The account was never closed and the late fees and charges still apply."
Me: "Maybe, you should turn it over to collections"
xxx bank: "Since it is 2 months past due, it already has been."
Me: "So, what will they do when they find out she is dead?"
xxx bank: "Either report her account to the frauds division, or report her to the credit bureau maybe both!"
Me: "Do you think God will be mad at her?"
xxx bank:"...excuse me...?"
Me: "Did you just get what I was telling you... the part about her being dead?"
xxx bank: "Sir, you'll have to speak to my supervisor!" (Supervisor gets on the phone)
Me: "I'm calling to tell you, she died in January."
xxx bank: "The account was never closed and the late fees and charges still apply."
Me: "You mean you want to collect from her estate?"
xxx bank: ".....(stammer)" ".... Are you her lawyer?"
Me: "No, I'm her great nephew." (Lawyer info given... )
xxx bank: "Could you fax us a certificate of death?"
Me: "Sure."
(Fax number is given)
(After they get the fax.)
xxx bank: "Our system just isn't setup for death"
Me: "Oh..."
xxx bank: "I don't know what more I can do to help.."
Me: "Well...if you figure it out,great! If not, you could just keep billing her...I suppose... Don't really think she will care...."
xxx bank: "Well...the late fees and charges do still apply."
Me: "Would you like her new billing address?"
xxx bank: "That might help."
Me: "Nilai Memorial Park Cemetery (North South Highway and plot number given.)
xxx bank: "Sir, that's a cemetery!"
Me: "What do you do with dead people on your planet?"

JOY

I like the last sentence, hahhahhahaha

byle

This is funny lol.  There is a reason why those people work in the customer service.  If they are smart, they would be promoted long ago.

intec

haha.. faint..

:014:

ljw1982

thanks for sharing..

elvin88

thanks 4 sharing.
:onion05: :onion05: :onion05:

sakenken

thanks for sharing~~~支持楼主:onion14: 望楼主发多些好贴

crashersus

not bad di...