As a banker myself, I think the judgement is not fair to the Bank. " X( Z" u! O6 FAlthough we know that customer does not has the intention to let a 3rd party using her cards, but it is also a customer resposible to take a good care on his/her own cards. 0 a& ~% A/ t1 P* kEach credit card customers should be alert on their own credit card security and not solely depend on the Bank to monitor for them. They must know, Bank do not have sufficient staff to monitor all their customers.作者: cheongpeng 時間: 2010-1-2 12:30 PM
I disagreed with weisiang. I think the judgement is fair because despite the customer already proved that she is a victim. Why victim has to pay? Well done the judge. Make it a lesson to Citibank.作者: weisiang80 時間: 2010-1-2 06:50 PM
Cheongpeng, I do agree with your statement and also understand where you are coming from (which is the customer point of view).公仔箱論壇 x2 r' h; i5 Y) S3 t$ v) [
But sometime, a small punishment should also be charge to the ocnsumer for their negligence in order to alert them from repeating the mistake again.9 Z6 _% V% q3 B$ |
And yes, I also agree that the full sum amount should not be charge to the customer (which is against my profession point of view), maybe a minimum of RM 250 which recently hightlighted by BNM should good enough.TVBNOW 含有熱門話題,最新最快電視,軟體,遊戲,電影,動漫及日常生活及興趣交流等資訊。8 |! V% U5 h# w/ ^+ H. X2 c1 w" S
But bare in mind that, such clauses will be exploit by those irresponsible credit card users. Thus, it also a double edge swords.9 ~3 [9 @2 {2 }0 ^